Internal Communications & People Experience Specialist H/F/NB - CDD

Our Company

Join Santévet Group, a leading insurtech in France and Belgium, with established operations in Germany, Spain, and Italy. With 450 employees across Lyon, Paris, Pau, Caen, Lille, Barcelona, Milan, and Frankfurt, our group is committed to providing comprehensive solutions covering accidents, illnesses, and preventive care for pets.

Founded in 2003, Santevet currently sits within its 3rd investment cycle (Serie C), and has raised over 160m€ with leading funds such as Serena, ID Invest & Columna Capital. Our purpose is to "nurture the human and pet relationship for a better life" with the goal of becoming the most trusted pet care services leader in Europe.

Your working environment

📄 Short contract (CDD 3 months) based in the historic former Citroën garage in Lyon 7.
🏢 Ideally located – tram stop just outside the building, metro stations nearby, and only a short walk from Place Bellecour.

🏠 Flexible remote work policy – 2 to 3 days of remote work per week.

🚀The role 

As an Internal Communications & People Experience Specialist, you will work closely with the Head of Comms & Change to design and deliver impactful communication initiatives and engaging employee experiences. Your role will be key in connecting our people to our vision, bringing our values to life, and supporting our transformation journey.

🤝 Vous aurez pour missions : 

1. Internal Communications

⋆ Manage and animate internal communication channels (Intranet, Microsoft Teams, Town Halls, etc.).

⋆ Support the planning and communication of company-wide events (Pet@Work, End-of-Year celebration, internal campaigns).

⋆ Ensure all messaging is clear, consistent, engaging, and aligned with our company culture and strategic goals.

⋆ Monitor and analyze engagement metrics to continuously improve communication effectiveness.

2. Employee Experience

⋆ Design and coordinate initiatives to enhance employee engagement (events, wellbeing activities, internal campaigns), in collaboration with HR Business Partners, Marketing, and Facilities teams.

⋆ Lead and support key internal programs:

• Pet@Work policy

• StarPawer recognition program

• Annual employee survey (preparation, launch, communications, and follow-up)

• Ambassadors program (support and activation)

⋆ Bring creativity and fresh perspectives to deliver a meaningful, memorable, and consistent employee experience across all locations.

⋆ Act as a connector by surfacing feedback and concerns and ensuring they are addressed.

⋆ Contribute to fostering a culture of openness, adaptability, and continuous improvement

Profile We’re Looking For

💪 To succeed in this role, you will need to:

⋆ Experience: 3–5 years in communications, HR/employee experience, or change management (agency or corporate).

⋆ Data and insight-driven approach: able to collect, analyze, and leverage feedback/metrics to improve communications and experiences continuously.

⋆ Tools: Comfortable with digital communication tools (Microsoft 365, Teams, SharePoint, intranet platforms, Canva or equivalent for visuals).

⋆ Fluent English (written and spoken) is required, as the role involves regular communication with international teams.

Skills & Mindset:

⋆ Excellent communication (written & visual) and storytelling skills.

⋆ Strong project management, able to plan, prioritize, and deliver with quality.

⋆ Creative, proactive, and eager to bring fresh ideas, whilst keen on execution.

⋆ Positive growth mindset — willing to learn, adapt, and try new things.

⋆ Team player with high empathy and ability to connect with diverse audiences and all levels of stakeholders.

Interview Process

🔎 At Santévet, we aim for a straightforward and transparent recruitment process:

⋆ Step 1: Initial phone call with our, Talent Acquisition Team

⋆ Step 2: Interview with Carmela, Head of Communications & Change

The Santévet Environment

⋆ At Santévet, you’ll find :

⋆ A pet-friendly wokplace where our furry friends share the space with us, 🐶🐱

⋆ Attractive financial benefits: meal vouchers (Swile), vacation bonus, 2 weeks abroad remote policy and mobility allowance, negotiated rates on services (Travel etc)

⋆ A great working from home policy that offers flexibility and allows a good work-life balance

⋆ A dynamic atmosphere with impressive double-digit growth,

⋆ Spacious and comfortable offices,

⋆ Close and approachable management

⋆ Passionate colleagues just like you! 

Still hesitating to apply?
⋆ 96% of our team members are satisfied working at Santévet
⋆ 98% say Santévet offers a great work-life balance
⋆ 95% feel they work in a positive and friendly atmosphere
⋆ 96% would recommend Santévet as a great place to work

“ At Santévet, we celebrate diversity and inclusion and encourage you to be your authentic self! Santévet does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or marital status.”